Frequently Asked Questions
When can I check-in? What time is check out?
Your room is available for check-in from 3 pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).
Do you accept group bookings?
If you are reserving 5 or more rooms for your party please contact us.
Does the room have a…
We are regularly asked about the following items and are pleased to confirm they are available: Hairdryer, air-conditioning, tea & coffee making facilities, cable television & data port, iron & ironing board (on request).
Does the Carnegie Court Hotel accommodate people with disabilities?
All public areas are wheelchair accessible and the lift serves all floors.
Does the hotel allow pets?
Only guide dogs are permitted in the Carnegie Court Hotel.
What is the cancellation policy?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.
How will my details be used?
Do you have smoking rooms?
The Carnegie Court Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.
Does the hotel have internet access?
Yes, free Wi-Fi internet is available in public areas and all guest bedrooms.